That’s Furred Up Prices and Terms of Service

Last Updated: February 10, 2014
Prices and Terms may change but customers will be held to the copy which was originally agreed upon.

PRICES:

Heads: Start at $600

Partials: Start at $900

Full Suit: Start at $1200
Full Suit with padding: Start at $1500

I currently do not offer padded suits but aim to in the near future!

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TERMS OF SERVICE:

Payment:

oAccepted forms of payment are through PayPal and money order.

oPayment plans can be arranged but full payment including shipping must be paid before the finished product is mailed.

oPreferred payment plans are 40% to begin and final 60% no more than two months after first payment is made. Further payment plans can be discussed.

o40% non-refundable payment is expected before work may begin; this covers material costs.

oIf a customer fails to complete payment, projects may be cancelled and resold. Customer will be refunded what has been paid minus 40% non-refundable deposit.

oBusiness will only be handled with adults; commissioners must be 18 years or older. A legal guardian may contact and work with me for those who are underage.

Shipping:

oCustomer is expected to pay shipping costs

oShipping costs will be an additional fee and not added into the original costume quote

oShipping will be done through USPS or UPS

oItems will not be shipped until the entire project including shipping is paid in full.

Warranty:

oAll products have a 60 day warranty which covers any issue which is my fault. (Popped seams, missing claws, ect…) Any damage resulting from negligence will not be covered. (Improper storage, exposure to extreme conditions, unintended use, ect…) Shipping for the return will be covered by the customer and shipping back will be covered by me once repairs are complete.

oWarranty void if alterations are made by someone other than That’s Furred Up, there is damage caused by improper use, storage, or cleaning, the items transfer ownership to a third party.

oPlease feel free to contact me about repairs to products even after warranty has expired. We can discuss options and prices for repairs. Please understand products no longer under warranty can be denied depending on damage.

oIf an item sent back to me is in unfavorable conditions, soiled, or unclean I will immediately return it at the customer’s expense.

Cancellations:

oI hold the right to cancel a commission at any time should I feel the need; refunds will be discussed based on completion of commissioned work and reason for cancellation.

oCustomer cancellations or failure to complete payment will result in your commission being resold, destroyed or used in separate projects. 40% deposit will be lost.

oPayments beyond the deposit will be refunded in a timely manner by paypal, check or money order.

Creation and process:

Before work begins:

•All business will be handled through email at thatsfurredup@gmail.com

•Have a very clear and current image or description of the design you have in mind. I am also willing to work with ideas or artistic liberty projects. Once materials are purchased and work has started your design may not be changed.

•I will not work from images or designs of preexisting costumes or characters protected by copyrights.

•Duct Tape Dummies are required for full body costumes and expected to be mailed in a reasonable time frame. Any duct tape dummy received which I am unable to work with will be thrown away and a new one will be expected at customer’s expense.

During work:

•I am happy to provide updates at the customer’s request!

•Work in progress images may sporadically be posted to any That’s Furred Up gallery or media site. If the customer wishes for a project to be kept private until completion please inform me as early as possible.

•If a specific deadline is needed please inform me as early as possible! I will do my best to accommodate your needs!

Completion:

oAll finished costumes will be molded and photographed for portfolios and promotional material. Character’s appearance and name may be shared publicly in portfolios, galleries, social media and promotional material.

ALLERGY WARNING!

oI work in a smoke free environment but own cats that live in close proximity with my materials.

Any questions, concerns, or clarifications may contact me at thatsfurredup@gmail.com