one does not generally approach Surrey Liaison for love nor money. it’s much easier to direct questions and requests to her friendly gryphon partner, Wesley King.
she speaks little and speaks kindly less. when pressed for details about her strange eyes and the patches of scales covering her skin, at most you will get mention of a traumatic encounter with a Serpent that left her cold-blooded. no one, except perhaps Wes, knows if she is being literal.