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TOS | PLEASE READ 3/29/2015 by ShortStackStudios

TOS For Error Factor

Please read these Terms of Service completely

By Reading and purchasing from this seller you hereby agree to the terms and conditions below.

Payment

All payments are due upon receipt, unless negotiated prior to shipment such as a payment plan or otherwise noted by the seller. If no payment is received from the buyer, no items will be shipped. When purchasing any type of commission, please be aware there is a 30% NONREFUNDABLE down payment needed to fill purchase materials as well as other things needed for the commission. This is again, nonrefundable.

Deadlines

The seller so chooses if a deadline is doable or not; If the seller so feels that the deadline is unreasonable it will be declined. If there is a mutual understanding and terms are agreed upon the seller may so conduct a deadline. The seller has the right to change or terminate the deadline if payment or materials are not received. The seller will contact the buyer and will give a formal description and reason for the delay or termination of the deadline.

Shipping Policies

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, it is not the sellers responsibility. Shipping costs may double if shipping internationally or rushed. If an item is damaged during shipping, seller will not be held responsible. Certain products may be picked up locally or during set events/meet-ups.

Refund/Return Policy

Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement will be sent after a complaint has been filed as well as proof of damage or a description of the items condition. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.

Cancellation

  • An item may be cancelled, though rights to a refund may vary, please contact at Error.Factor@yahoo.com. This cancellation must be set prior to completion of the product placed on order.

  • The Seller has the right to deny any services; a formal description of why will be given.

a. If payment has been sent the amount agreed upon that is non-refundable will be held and what is not within the allocated amount will be returned.

b. If denied and no payment has been received there will be no further contact.

c. If supplies have been bought the amount spent on supplies will not be returned and will be withheld.

Products and Alterations

  • If the buyer has paid the non-refundable amount and parts of what has been commissioned from the seller have been made, the buyer has the right to alter the product and resell the product.

  • The buyer will not use the original design of the product created, it will be altered to not be copyrighted by the buyer. The new design will be copyrighted to the seller after proper alterations have been made.

  • If the buyer so sees that the design is too similar they are required to contact the seller before said item is sold.

Complaints

Any complaints about items please contact: Error.Factor[at]yahoo.com or VIA Note on Furaffinity.net, There is no guarantee of a resolution. Each case will be looked at individually. Please give 3-4 business days time to respond to each individual need/complaint.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility. The seller also holds rights to cancel any commission or product. Product will be refunded. Seller will contact buyer about said problem. Cancellations and refunds will be completed within a time mentioned within the sellers note to said buyer.

Age & Limitations

Any buyer below the age of 16 please contact me directly so we may discuss terms of selling. Parent or guardian may have to consent for minors below the age of 16. Please contact me at: Error.Factor[at]yahoo.com

If you disagree with any of these terms or conditions please contact the seller.

These terms and conditions are subject to change.

TOS | PLEASE READ 3/29/2015

ShortStackStudios

26 April 2015 at 14:45:47 MDT

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