I usually see it framed as "convenience". My mother, who seems very susceptible to this sort of thing, sometimes tells me that she went to a store because she "happened" to get a coupon in the mail for something. It seems like you have to give the person the illusion of control, or maybe the illusion of lack of control on the part of someone else.
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I usually see it framed as "convenience". My mother, who seems very susceptible to this sort of thing, sometimes tells me that she went to a store because she "happened" to get a coupon in the mail for something. It seems like you have to give the person the illusion of control, or maybe the illusion of lack of control on the part of someone else.