Icy Paw Productions

By asking for a quote or commission you are agreeing to this TOS

Anyone that places an order must be 18 years or older.

If you are under the age of 18, you must have your parents/guardian order for you, which I will require proof of. I require at least a 30% down payment for partial costumes, and heads before work is started. All else must be paid in full before work can begin, unless stated otherwise. I do accept payments plans, $100. minimum per payment, however work will not begin until the 30% down payment is completed.

The 30% deposit is non refundable, this is to secure your commission spot, and to be put towards purchasing supplies for your commission.

While payments are flexible, they must be kept in a timely manner. If not kept consistently, your commission will be put on hold until payments are caught up. All items must be paid in full before they can be shipped.

Quotes are only valid for 30 days from the day I sent it, after this time period you must resubmit your information to be requoted.

Please do not send any money until I have agreed upon the commission.

Reference sheets for your character are needed for heads, and partials costumes. References must be PG, or they will not be accepted. No copyrighted characters. The reference sheet must be in color and have 2-3 different views (side, front, back) ensure all details are noted. Any markings that are questionable, or I deem suggestive/indecent will not be made.

Is there a deadline? This is something if need to know, without a deadline I will take my time on the project. If you give me a deadline and I deem it reasonable, I will accept it and do my best to stick to it. No deadlines are guaranteed, however I will notify you before hand if I am unable to meet your deadline.

I work in a non-smoking/carcinogenic environment. However I do own dogs, and other critters. I also occasionally burn incense; if this is an issue please notify me as soon as possible.

I take no responsibility for your personal safety while wearing my products. Remember to stay hydrated, and have handlers near by for your well being. Most importantly, don't forget to have fun!

Shipping and tracking:

Tracking gets put on all of my commissions, it's my way of proving whether you did, or didn't receive the item. I insure every package I send out for the amount it was commissioned for, sans shipping. Insurance is placed upon all packages, so if a package is lost do to postal error; I will refund you via the insurance that was placed upon it.

Overseas shipping:

I do ship overseas, please bare in mind your local customs/duty fees/etc. I have no control over how much customs/postal services may charge for you to claim your package. Please do not ask for me to send my work as a "gift" just to avoid having to pay custom fees.

All international orders must be paid through pay pal.

Changing a feature/design/character:

If you would like to change a feature on your order, please tell me ASAP before work begins. However if I have already made any of the pieces that need to be redesigned, it will be at your expense, so make sure you know what it is you want before you order.

Changing the character's species is unacceptable, as it would require an entirely new quote.

Creative freedom:

When giving me the artist complete freedom on your partial, or head commission, I will give you a "Creative Freedom Discount". This means I can choose the animal/creature and design and pick whatever colors/patterns/etc. So I choose everything, and you get a discount.

Partial creative freedom: You the commissioner get to pick the basics. Example, "I want a wolf head with neon blue markings". You are giving me a basic idea, but I get to design the markings and their placement. Or "I want a bunny with a pink nose, you decide the rest” You still get a discount, but not as much if I was to decide the critter and it's design.

Discounts vary, depending on complexity and your budget.

Canceling a commission:

If I have not bought any of the supplies, and you wish to cancel the commission you will get a complete refund.

If work has begun and you cancel, the 30% deposit, as well as the time/work/purchased supplies I have put into the piece will not be refunded. I will choose whether to complete the costume or not, and sell it for my own profit.

Keeping in contact is a must, if I am unable to get a hold of you after several attempts over a span of 2 months, any work and money put down is forfeit. Please notify me ASAP if you are going away, can't make a payment, some sort of emergency has occurred, or whatever is holding you up. I am fairly flexible when it comes to life throwing unexpected curve balls with my commissioners, but please let me know what’s going on so arrangements can be made between us.

Artist info:

Things I will do:

Toony critters

Artistic freedom commissions

I do take just pieces commissions! For example, if you want just a head, or just a tail, or both I can do that for you.

Work off of resin bases from other makers. This is my exception for moving jaws, see content below.

Things I will not do:

Commissions that I will not agree to usually pertain to being over the PG rating, reference sheet is poorly done, reference sheet of a copyrighted character, or the character is deemed too complicated to be turned into a costume. I will follow any references that are given, however I will make the product in my artistic representation of the character's design.

Copyrighted material, anything that has been trademarked or copyrighted that does not belong to the commissioner.

Adult material of any sort, no exceptions.

This isn't entirely a won't, but I really prefer not making realistic styles, its just not my forte.

Full body costumes, I no longer make bodysuits for the time being.

Show work in progress for smaller orders, including everything but heads and partials.

Will not be making moving jaws, until I find a more suitable way that works with my style.

Installing squeakers

Returning for repairs and upkeep:

When returning something for repairs please have the item(s) thoroughly cleaned. Anything I deem filthy or smelly will not be worked on, and will be returned at your expense.

I will only fix costumes that I have personally made. If someone else, such as another suit maker you hired, or yourself tried to alter anything on a costume I have made, I will not repair that costume/piece. I take no responsibility for other suit maker’s work, or you're own, meaning if said persons damage the costume, or alter it in any way I will not undo their work. If you want your costume to be fixed and has not been altered, I will do so for little to no cost depending on the type of repair. The buyer is responsible for shipping costs.

I will fix any costume piece that I have made within the first 30 days of being received, free of charge, not including shipping and handling. This does not include instances such as "Oh I want this marking on the face to be a different color and shape" or "I don't want my character to be a cat anymore, can I change it?” Changing a feature after the costume is finished is rather difficult, so be sure you know what you want before you place an order.

If there are obvious signs of neglect, I as the artist have the right to charge whatever amount it will take to repair the costume piece. If I deem that the costume piece cannot be fixed do to neglect, I will return it at your expense.

Fur by any means should NEVER be put under heat! When washing your suit/pieces put them on the COLD/COLD setting. When drying the suit/pieces I prefer hang drying with a few fans pointed at them. It helps to reverse the costume/pieces (when applicable) to dry the inside, then turn back out and dry the fur side, visa versa. You can use your dryer machine, but use it at your own risk, everyone's dryers dry differently some use heat even if its "air only"

Common Questions, and Answers

Q: Can I fit my glasses under the mask? 

A: Not at the moment. However I am devising a way that will work with my style. 



Q: Can I ask for a quote? 

A: Sure! Quotes are open all year round, but are only valid for 30 days. After the 30-day period you must resubmit your info to be requoted. If you have a budget, please let me know this during first contact. 



Q: I like your style, but I want my costume to look exactly like my reference sheet. Can you do that? 

A: While I would love to capture your costume exactly like your reference, I will follow any references that are given, however I will make the product in my artistic representation of the character's design.

Q: Will you show me progress pictures?
A: For partial costumes, and heads yes. For all else no.

Q: I have something that needs to be repaired but you didn’t make it, can you still fix it?
A: Normally I don't do refurbishments, though I will take on smaller projects if the fix is reasonable. Be sure to send me pictures and details of the construction/sturdiness of the piece, from there I can determine if I can fix it for you.

Q: Why won't you install squeakers?
A: Because squeakers...

Q: I have faux fur, or other parts that I want you to use for my costume; can I send them to you?
A: Depends on the quality of the pieces. If it is fabric related, I’ll need either a picture, where you got it, or a swatch to determine if it can be used. If it’s a resin base I’ll need to know who the maker is, and if base have any faults in it. For pieces such as noses, claws, eyes, and the like, a clear picture of them and some measurements will determine if they will work for the project.

Q: Is that real fur you use? Will you use real fur for costumes if I send it to you?
A: No. Real fur dry rots over time, and does not wash well.

Q: Where do you get your faux fur?
A: CR Craft's, Distinctive Fabric, Jo Ann's, other costume makers, Fabric.com, and other fabric sites.

Q: Can I have/use/or will you sell to me your patterns? Where do you get your patterns?
A: Sorry but no, I hand draft all of my patterns. I do not give my patterns out, nor do I sell them.

Q: Can you teach me or give me tips on how to make costumes?
A: While I would like to help, I cannot. There are however many crafting websites out there that can help guide you with your project.

Base Prices in USD: Do not include shipping:

Head: $575.00

Arm Sleeves: $60.00

Hand Paws: $80.00

Puffy Paws: $125.00

Leg Sleeves: $150.00

Standard Feet Paws: $120.00

Digitigrade Feet Paws: $220.00

Partial Suit: $1,000. (Head, tail, hand paws and standard feet paws, arm sleeves, simple designs)

Tails: $45.00

Horse tails: $130.00

Faux Pelts: $100.00

Ears on a headband: $45.00

Paw warmers: $40.00

Bandanas: $20.00

Keychain paws: $5.00