TOS For ShortStackStudios
Please read these Terms of Service completely
Payment
All payments are due upon receipt, unless negotiated prior to shipment such as a payment plan or otherwise noted by the seller. If no payment is received from the buyer, no items will be shipped.
Shipping Policies
Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. Shipping costs may double if shipping internationally or rushed. If an item is damaged during shipping, seller will not be held responsible.. Certain products may be picked up locally or during set events/meet-ups.
Refund/Return Policy
Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement will be sent after a complaint has been filed as well as proof of damage or a description of the items condition. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.
Cancellation
An item may be cancelled, though rights to a refund may vary, please contact at Error.Factor@yahoo.com. This cancelation must be set prior to completion of the product placed on order.
Complaints
Any complaints about items please contact: Error.Factor[at]yahoo.com or VIA Note on Furaffinity.net, There is no guarantee of a resolution. Each case will be looked at individually. Please give 3-4 days time to respond to each individual need/complaint.
Legalities
The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility. The seller also holds rights to cancel any commission or product. Product will be refunded. Seller will contact buyer about said problem. Cancellations and refunds will be completed within a time mentioned within the sellers note to said buyer.
Age & Limitations
Any buyer below the age of 16 please contact me directly so we may discuss terms of selling. Parent or guardian may have to consent for minors below the age of 16. Please contact me at: Error.Factor[at]yahoo.com
If you disagree with any of these terms or conditions please contact me.
These terms and conditions are subject to change.