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"So, Stoker, got that internet situation worked out yet?" by stokerbramwell
Short answer: Nope!
Longer answer: I hate Comcast.
Longest answer: Working with several extremely slow people for whom this is not a high priority. I can get a connection only in certain rooms of the house, and sometimes only intermittently.
Please stand by.
"So, Stoker, got that internet situation worked out yet?"
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Comments
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Oh my god did they actually? That's amazing.
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This is true facts. We had comcast at our old place, and every year Toby would hold a several hour long marathon over their help-chat-client about renewing our service. It was a huge ordeal every time. Then when we moved to CT, they kept telling us they provided service where we're moving, but the website said they didn't, and then they'd search and put us on hold and say "Oh wait you're right. But we will soon I bet! Please don't go." They did this several times.
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How in the world have they managed to get as successful as they have?
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Through the tried and true method of monopoly, friend. I only had it because our apartment complex required it; you could literally have Comcast, or no internet. That is the third place I've lived that has been this way. They are simply the only service available in an area, or they pay their way into being the only one available.
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Well I sure am glad to hear that those antitrust laws are protecting us SO WELL!
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I'm pretty sure there are guides out there that'll teach you how to play mind games with the phone guys to make em do exactly what you want.
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Well to be honest at this point I haven't the slightest interest in giving Comcast any business. I'm more interested in another provider.
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When you're as big as Comcast (and getting bigger) you don't have to care about customer service. Hope you get it resolves soon!
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Sucks dude. Gotta love incompetent huge companies that have no damned quality control or service. >:[
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As I've said elsewhere, it makes me wonder how they ever got so huge to begin with.
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Ugh. Best of luck fighting the evils of Big ISPs!
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Thank you. I will certainly need it.
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You got a muni or a small biz in your area?
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Ugh Comcast.. I thought I'd have to have them here but I got stuck with Wydebeam.. some company I never heard of.. that's satellite.. Which might be just as bad as comcast at times.
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Is there some unwritten rule that EVERY ISP has to suck??
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I needed a new router from comcast, so they said they would send it and it would arrive in a week. So after one week I called again to ask how it was being shipped because it hadn't arrived yet, then they told me they actually forgot and hadn't bothered to mail it at all.
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This is almost exactly the same situation that we ran into, only they claimed the order had been "cancelled."
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Link
Chiropica
It seems Comcast winning as the worst company in America is deserved.